Wazion – Your Whatsapp Wi
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Overview
WhatsApp CRM with AI, directly on WhatsApp Web. Copilot, chatbot, bulk messaging, Shopify/WooCommerce/PrestaShop/VTEX. Free.
Over 1,000 businesses already use WAzion to sell more on WhatsApp. Turn WhatsApp Web into a full operations hub with CRM, AI copilot, automation and team tools. Works directly on WhatsApp Web, ready in 30 seconds, no migration. GDPR compliant.
🤖 AI COPILOT WITH FULL CONTEXT
WAzion's AI doesn't guess. When it responds, it has complete real-time access to each customer's context:
- Full conversation history and purchase records
- Notes, tasks and files linked to the customer
- Order and shipping status (Shopify, PrestaShop, WooCommerce, VTEX)
- Language, sentiment and urgency level
- Products from your catalog that match what they're asking
Your agent always decides whether to send. The AI suggests — your team controls.
📱 WHATSAPP AUTOMATION 24/7
Connect your WhatsApp numbers and set up intelligent workflows that respond when your team is offline:
- AI-powered replies with access to all customer data
- Conditional workflows by content, schedule, language, tags or agent
- Smart Follow-up: detects purchase intent and follows up automatically
- Not a menu bot — an AI agent that understands context and replies like a human
📢 BULK MESSAGING & CAMPAIGNS
Send WhatsApp marketing campaigns to thousands of contacts from multiple numbers:
- Automatic translation by recipient language
- Built-in unsubscribe system (GDPR compliant)
- Scheduled and staggered sending
- Contact lists with tag-based segmentation
📋 CRM BUILT INTO WHATSAPP WEB
Everything you need about each customer, without leaving the chat:
- Custom tags and internal notes
- Tasks with due dates, priority and assignment
- Calendar events per customer
- File attachments (1 GB included)
- Full history and AI-powered conversation summary
- Real-time sentiment analysis
🛒 SHOPIFY, PRESTASHOP, WOOCOMMERCE & VTEX
- Look up orders by name, email or number directly from the chat
- Search products and share with one click
- Abandoned cart recovery via WhatsApp
- Automatic order notifications
👥 MULTI-AGENT TEAM
- Each agent with their own PIN, permissions and color
- See who is handling each chat in real time
- Filter conversations by assigned agent
- Assign and reassign chats across the team
- Per-agent performance analytics
🌐 WEB PLUGINS
Widgets you can install on any website in minutes:
- AI chat trained on your business (multilingual, 10+ topics)
- Product Q&A on product pages (requires connected store: Shopify, WooCommerce, PrestaShop or VTEX)
- AI assistant over your documents and manuals
🆓 FREE FOREVER
- Every feature included from day one
- 2 agents, 1 million credits/month, 1 GB storage
- No credit card, no trial period
- Extra credits from 29 EUR (never expire)
80+ industries: ecommerce, clinics, real estate, restaurants, education, consulting and more. If you talk to customers on WhatsApp, WAzion is for you.
Install free — your team will respond better in 30 seconds.
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