Typegenie For Zendesk

A typical support team can spend up to 50% of their time typing.

TypeGenie helps Zendesk teams respond faster and more consistently with a suite of AI tools built directly into the agent workflow:

➤TypeGenie Smart Sentence Suggestions
AI-powered sentence suggestions as you type—context-aware and designed to keep replies on-brand.

➤MessageGenie
Generate or continue a full customer-ready reply using ticket context and your instructions—insert directly into the Zendesk Composer.

➤ArticleGenie
Find relevant Help Center articles and insert clean clickable links into replies in seconds.

➤TicketGenie
Surface proven solutions from your historical resolved tickets to help agents resolve repeat issues quickly.

➤ToneGenie
Get tone guidance and sentiment awareness to keep replies professional, clear, and empathetic.

The World’s top support teams use TypeGenie to:
➤ Respond at record speed
➤ Reduce average handling time
➤ Keep every sentence on consistent brand tone

START SAVING TIME, TODAY
!
➤ CLICK “ADD TO CHROME”
➤ Pick your subscription and team size to start your trial
➤ Return to Zendesk and start replying with TypeGenie

For more information or a demo, visit www.typegenie.net or email support@typegenie.net.