Support Coach

✨ AI-Powered

👥 23 users

📦 v1.0.16

💾 32.66KiB

📅 2026-07-01

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Overview

Support Coach AI helps customer support agents send better replies in real time.

As you type, Support Coach quietly analyzes your message and flags replies that could damage the customer relationship — dismissive language, missing empathy, blame, vague next steps, and more.

When it detects a risk, it suggests a complete rewrite so you can send with confidence.

Three layers of coaching:
- Instant local feedback as you type
- AI-powered coaching card after a 3-second pause
- Full pre-send review when you click "Check before sending"

Built for support teams on Zoho SalesIQ, Zendesk, and Intercom.

This extension is currently in private beta for invited teams only.