Ssoft Ext Cxa

Chrome extension designed to improve the user experience for CXone Agents handling digital channels like Line. This extension allows agents to send stickers effortlessly within the CXone Agent interface, enhancing communication and engagement with customers.

✅ Send Stickers Easily – Enables agents to quickly select and send stickers without leaving the CXone interface.
✅ Seamless Integration – Works directly within CXone Agent for a smooth user experience.
✅ Improved Efficiency – Reduces the need for manual sticker input, making interactions faster and more engaging.

This extension is perfect for support agents who want to add a personal touch to their conversations while maintaining efficiency.