Ringcentral Ringcx For Ne

👥 91 users

📦 v26.1.2.16

💾 6.68MiB

📅 2026-03-18

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Overview

The RingCX for NetSuite app provides seamless integration between NetSuite and your RingCX contact center.

It offers the following features:

Omnichannel customer engagement
- Handle inbound voice calls, live chat interactions, and more directly from your account within NetSuite
- Give your agents a complete view of the customer journey so they can serve customers better

Tight integration with your NetSuite CRM data
- Quickly identify customers for personalized experiences
- Easily create new tickets or update existing ones for faster after-contact work

Easy to deploy and use
- Prebuilt integration to deploy in hours, not weeks
- Use your browser on any platform (Windows®, Mac®), no software installation is needed

Guides:
- https://support.ringcentral.com/article-v2/installing-and-setting-up-ringcx-for-netsuite-for-admins.html?brand=RingCentral&product=RingCX&language=en_US
- https://support.ringcentral.com/article-v2/using-ringcx-for-netsuite-as-an-agent.html?brand=RingCentral&product=RingCX&language=en_US
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