Overview
your contact centre does not need to be tied to expensive physical infrastructure. Hydra, our ACD solution based on WebRTC technology, provides you with a remote platform through which agents can be monitored and controlled as if being in a traditional call centre, but when in fact no physical infrastructure is needed. WebRTC technology does not require any physical/fixed infrastructure, hardware, IP terminals nor SIP Trunks.
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Privacy Practices
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Not being sold to third parties, outside of the approved use cases
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Not being used or transferred for purposes that are unrelated to the item's core functionality
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Not being used or transferred to determine creditworthiness or for lending purposes
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