Avaya Click To Dial
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Overview
This extension is for Avaya One-X Agent application.
The purpose of this extension is to allow a client to make a call using one-X Agent. This extension can be used to enable click to dial functionality in 3rd party application. The way this API works is that it makes the call the way one would make a call using the one-X Agent UI itself. Any Agent Preferences settings with regards to prompting a dialog to confirm (or correct) the phone number before dialing or auto-holding an existing call will be respected (preserved). Any errors in making the call will be reported via the one-X Agent UI.
Tags
Privacy Practices
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Not being sold to third parties, outside of the approved use cases
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Not being used or transferred for purposes that are unrelated to the item's core functionality
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Not being used or transferred to determine creditworthiness or for lending purposes
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